Quality Wicker Furniture

Frequently Asked Questions

Question: Can I buy now and receive my order on a specific date because I am moving, will be on vacation or my purchase needs to be delivered to my rental or vacation home?

Answer: Buy now, ship later to accommodate your schedule. We can coordinate with you to ship your order at a specific time to be delivered within a specific time frame to your new home or vacation home. We canít control a delivery to arrive on a specific date because of the circumstances of using a shipping company. However, generally we can schedule a delivery to happen within a 5-day period.

Question: Can the pieces in a set shown on your website be changed to the pieces I need?

Answer: Any set shown on our site can be changed to work for you. Simply give us a call and let us know what you need. We will be happy to hear from you.

Question: Do you ship to Alaska or Hawaii?

Answer: We do ship to Alaska or Hawaii. Simply contact us and we can get you a shipping quote to your location.

Question: Do you ship outside of the United States?

Answer: Currently we only ship within the United States.

Question: Do you have a catalog?

Answer: We currently donít have a print catalog.

Question: Do you offer fabric / finish samples?

Answer: We do offer fabric samples and on most items, finish samples are available also. With most items, our samples will run you about $10.00 to $20.00. With exception to selected items, your purchase for samples is completely refundable if you decide to make a future purchase.

Question: Do you charge sales Tax?

Answer: We are only required to charge sales tax for all Idaho States Sales.

Question: Do you accept checks?

Answer: We do accept checks. Please allow time for your check to clear our bank for your order to be processed.

Question: How do I know when my order has shipped?

Answer: We send out an email alert that contains the shipping details of your order. The email includes the name of shipping company along with the tracking number. Moreover, when your order is shipped by truck, the email includes the shipping companyís phone number.